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ABOUT MODE is a luxury e-commerce site that offers carefully curated vintage, new and pre-loved luxury goods. From rare and iconic designer finds to select contemporary fashions, we pride ourselves in having something for everyone. For us—authenticity, craftsmanship and sustainability are the keystones of our values. By shopping MODE, you are helping extend the life of a quality item while contributing to a circular economy. OUR VALUES AUTHENTICITY Product authenticity and customer trust is at the heart of everything we do at Mode. We exclusively source products from highly respected luxury boutiques around the world. From handbag specialists to the finest jewelers, our stock comes from established businesses who have a sterling reputation for seeking out authentic, high quality and rare designer pieces. The MODE authentication checklists: ​ Mode seeks out the world's most prestigious independent vintage boutiques. Only those with a first class reputation and the very best customer reviews are shopped by our buyers. ​ Each boutique is reviewed by Mode and must have either in-house authenticators, or hire third party authenticators that check product before it is listed on Mode, ensuring that every piece available is 100% authentic. ​ Mode also uses third-party authentication and regularly communicate with each boutique, nurturing an ongoing relationship to ensure the highest quality vintage goods are continually available on our marketplace. ​ ​ We are proud to offer customers the finest collection of designer vintage with confidence. We provide 100% authenticity guarantee. SUSTAINABILITY Luxury that is not ethical ceases to be a luxury. One of the greatest changes that the fashion industry can make in the path towards sustainability is the shift to a more circular economy. Circular fashion is a concept where clothes are circulated responsibly and effectively in society for as long as possible in an effort to reduce waste and pollution. While there are other principles of a circular economy, extending the life cycle of items is an extremely important factor. By shift your buying habits and reusing the resources that fashion industry already has, you too can help with keeping fashion circular. Here at Mode, our number one goal is to extend the life of exquisitely crafted luxury goods. Every item that we post for sale was made to last a lifetime, not a season. By shopping with us, you are part of the change that creates a more circular fashion economy, whilst also supporting the trade of our independent boutique partners. QUALITY Discover your next vintage wardrobe addition with Mode Our mission is to ensure well made, well cared for luxury goods from around the globe can be re-discovered all in one place. By connecting you with our vintage and pre-loved items, we are creating a cycle that’s pivotal to preserving and re-housing fashion's most quality craftsmanship from the past. We are committed to housing only the highest quality goods in the finest of conditions. If you look at the description of each item you will note that almost all of our items are made from 100% natural materials and are in conditions ranging from A+ to B-. Any item considered to be in less than great condition will not be listed on Mode.

Delivery & Returns Delivery Information: ​ Mode delivers exclusively to the people of Bermuda. The estimated delivery date of the products will be stated in your order confirmation. We will try to ensure that your order is delivered by this date but there may be circumstances where delivery is delayed because of events beyond our reasonable control. If this happens, we will try and arrange for your products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay. ​ Delivery times may vary depending on the availability of the products and your delivery address. Delivery times are estimates only and cannot be guaranteed. The products will be delivered to you directly from Mode so your orders will be delivered all at once. ​ If no one is available at your address to take delivery, you will need to contact the us directly to rearrange delivery. Please note, if you choose to have your item left in a safe place, with a neighbor or any other location, Mode cannot be held responsible should the order be lost or stolen. ​ If you have any further questions regarding delivery, please contact our Customer Service Team at info@modebermuda.com . ​ Returns Information: We hope you enjoy your purchase, however we do not accept returns. ALL SALES ARE FINAL. Privacy & Safety When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”. When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@modebermuda.com . Payment Methods - Credit / Debit Cards